You don’t need to be Amazon to win at customer retention, but you do need to stop treating loyalty or…
Let's face it—sometimes the best business decision you can make is saying goodbye. And yet, the idea of firing a…
Why automation without authenticity is a missed opportunity—and what to do about it. There’s a temptation. It whispers AI efficiency,…
You don’t need to be Amazon to win at customer retention, but you do need to stop treating loyalty or repeat sales like a punch…
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What makes marketing efforts truly effective? Data-driven marketing is the key. When you're armed with insights from your target audience,…
Hey there, fellow writers and entrepreneurs! You've probably heard GFG rave about ChatGPT, but this time, we're diving deeper into…
Key Takeaway: Branding plays a pivotal role in business crisis management. This includes pre-crisis planning with a focus on reputation…